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Richard was appointed Acting Chief Executive, Consumer Division in June 2020, leading a team of more than 10,000 people who help over 9 million customers. The division provides retail banking, lending and consumer finance services across the Westpac, St.George, BankSA, Bank of Melbourne and RAMS brands and includes support functions such as marketing, digital, operations, product, risk and finance.
In his 10 years at Westpac Group, Richard has held senior finance roles spanning consumer, business and Group functions including Chief Financial Officer of the Consumer Division, Chief Financial Officer of the Business Division, Acting General Manager, Group Finance and Acting Deputy CFO. During this time, Richard led large teams of finance professionals whilst driving performance, optimising investment to generate positive customer experiences and managing all aspects of financial reporting.
Prior to joining Westpac in 2010, Richard held senior roles in financial services in Australia including Head of Business Performance at Challenger Financial Services Group and Head of Performance Management at National Australia Bank, UK. Richard also led an advisory team for KPMG in the UK.
Richard holds a Bachelor of Science in Mathematics with Honours, from the University of Bristol.
Westpac is Australia’s first bank and oldest company, one of four major banking organisations in Australia and one of the largest banks in New Zealand.
Westpac provides a broad range of consumer, business and institutional banking and wealth management services through a portfolio of financial services brands and businesses.