2016 TEB Study Tour: TEB Start-Up Business Banking
This presentation details TEB’s offering to start-ups, including a suite of innovative non-financial services tailored to the specific needs of these new businesses.
Tag Archives: Study Tour
2016 TEB Study Tour: TEB SME Banking Group
2016 TEB Study Tour: TEB SME Banking Group
This presentation, given at the April 2016 Study Tour to TEB in Istanbul, offers a comprehensive overview of the bank’s best-in-class non-financial services and SME banking strategy.
Itaú Unibanco: Inside the Strategy
Itaú Unibanco: Inside the Strategy
This is the presentation given at the Exposure Visit to Itaú Unibanco ahead of the Global Data Symposium at the 2015 GBA Summit.
Westpac: Mass Marketing
Westpac: Mass Marketing
This presentation on Westpac’s mass marketing strategy was developed by the Westpac team for its 2015 Study Tour.
Westpac: NPS & Customer Experience
Westpac: NPS & Customer Experience
This presentation on the Net Promoter Score and how it’s impacted by customer experience in a bank was developed by Westpac for their 2015 Study Tour.
Westpac: SME & Women’s Markets
Westpac: SME & Women’s Markets
This presentation on Westpac’s approach to SMEs and Women’s Markets was developed for its 2015 Study Tour.
Westpac: Sustainability
Westpac: Sustainability
This presentation on Westpac’s sustainability perspective and approach was developed for Westpac’s 2015 Study Tour.
Westpac: Women’s Market Public Relations
Westpac: Women’s Market
Public Relations
This presentation on the Women’s Market public relations strategy, featuring case studies of various profiling opportunities and other media outcomes, was developed for Westpac’s 2013 Study Tour.
Westpac Market Research: Looking Ahead
Westpac Market Research: Looking Ahead
This presentation on market research, including Westpac’s market research efforts, research insights and customer advocacy measures, was developed for Westpac’s 2013 Study Tour.
Westpac: The Power of Online
Westpac: The Power of Online
This presentation on Ruby’s social media and online efforts, including its online community, newsletter and other targeted activities, was developed for Westpac’s 2013 Study Tour.
Westpac: Ruby Brand
Westpac: Ruby Brand
This presentation on the development of the Ruby brand and its mainstreaming within Westpac was developed for Westpac’s 2013 Study Tour.
Westpac: Retail/Branches
Westpac: Retail/Branches
This presentation on Westpac’s BankNow, an innovative branch design complemented by technology and a new way of banking, was developed for Westpac’s 2013 Study Tour.
Westpac: Employee Advocacy
Westpac: Employee
Advocacy
This presentation on Westpac’s employee advocacy efforts, including building a culture of advocacy, earning employees’ business, and helping employees connect the Westpac brand to their families, was developed for a 2015 Study Tour.
Westpac: Leadership & Diversity
Westpac: Leadership
& Diversity
This presentation was developed for the 2013 Study Tour on Westpac’s diversity and inclusion efforts and approach.
Empowering the Distribution Network
Empowering the
Distribution Network
This presentation was developed for Westpac’s 2015 Study Tour and discusses Westpac’s Distribution network.
Westpac Davidson Institute
Westpac Davidson Institute
This presentation on the Davidson Institute was developed for Westpac’s 2015 Study Tour and discusses the Institute and Westpac’s approach to financial education.
