Head of Customer Propositions & Delivery, Commercial Banking, NatWest
Tuck leads Customer Propositions & Delivery for NatWest’s Commercial Banking business. His team brings together lending and transaction banking products, customer service and operations in the UK and India, propositions and customer journeys, and performance management. His focus is on purpose-led, customer-focused and commercially minded delivery of products and services. Tuck joined the Group in March 2020 from Commonwealth Bank of Australia, where he was CEO of their European and US business. He has taken an active role in driving equality and inclusion initiatives throughout his career and is currently the co-sponsor of Commercial Bank’s Diversity & Inclusion Council.