Improving Financial Services for Women
This research commissioned by Axciom addresses a key question: what can – and should – financial institutions do to improve the delivery of financial services to women.
This research commissioned by Axciom addresses a key question: what can – and should – financial institutions do to improve the delivery of financial services to women.
IFC’s annual survey of its banking clients continues to provide insight into the potential size and financial performance of women-led small and medium enterprises, and why financial institutions should pay greater attention to this segment.
We live in an era of big data; massive amounts of information stream from cell phones, laptops, remote sensors, and an ever- growing host of technologies, even in the least developed and most isolated places in the world. Transforming this flood of data into actionable knowledge about the lives of women and girls is one of the great technical and moral tests of the 21st century. Data2X explores in this report.
This report provides a readout of the second roundtable discussion convened by the Women’s Financial Inclusion Data (WFID) partnership, which includes the Financial Alliance for Women. This discussion convened senior representatives from global financial institutions for a dialogue on a central question: how can institutions address gender data challenges, and design solutions to better reach women?
This report provides a readout of a roundtable discussion convened by Women’s Financial Inclusion Data partners which convened senior representatives from global financial institutions for a dialogue on a central question: how can financial institutions best serve women clients, and how can data guide these efforts?
The Economist Intelligence Unit’s Global Microscope assesses the enabling environment for financial inclusion across 5 categories and 55 countries. In this 2019 edition, the EIU examines how countries are promoting financial inclusion for both women and men, with 11 new gender-focused indicators added to the framework.
Sex-disaggregated financial inclusion data can help to inform better financial inclusion policies and products. This case study from the WFID partners explores the case of Mexico, where a combination of an evidence-based policy environment, robust gender equality policies, and strong statistical competence led to an increase in women’s financial inclusion data.
Como único banco público en el país, BancoEstado se maneja como un banco privado, con el mandato específico de entregar productos y servicios financieros a toda la población y contribuir a un país más inclusivo y equitativo. Este estudio de caso examina cómo el banco evolucionó desde la bancarización de las mujeres en Chile a el desarrollo de soluciones integrales para mujeres empresarias del país. (English version)
Learn more about the GBA-Mastercard Women By Design partnership in this video.
In this 2018 Summit panel, Sharmila Hardi discussed three of IFC’s ecosystem plays focused on childcare, housing and non-financial services that are helping solve for women’s lifecycle needs.
At the 2018 Summit, Susan Okoh described Diamond Bank’s partnership with mobile provider MTN to leverage mobile technology and data to increase payments, savings and credit solutions.
During this 2018 Summit panel, Eva-Maria Baumer from Mastercard and Annastacia Kimtai from KCB Bank presented Jaza Duka, a groundbreaking partnership to extend credit to SMEs based on inventory transaction data.
As Chile’s only state-owned commercial bank, BancoEstado has a distinct mandate to deliver financial products and services to the entire population and contribute to a more inclusive and equal country. This Case Study looks at how the bank went from massifying access to financial services for women to unlocking the potential of women’s businesses. (Version en español)
The 9th Annual IMF Financial Access Survey covers 189 countries spanning more than 10 years. This Trends and Development report highlights some of the key takeaways from the data, including progress on women’s financial inclusion.
This study by the International Monetary Fund analyzes the intersection of gender and finance, examining women’s roles not only as users of financial services but also as leaders in financial institutions and financial supervision agencies. It highlights the need for better data to monitor gender gaps, help researchers understand the drivers of these gaps and their effects, and help design effective policies to address them.
El presente informe de la SBIF constituye la decimoséptima edición de un compromiso institucional que, en lo fundamental, busca satisfacer requerimientos de información asociados al diseño e implementación de políticas públicas en materia de equidad de género. Entrega información de endeudamiento de mujeres y hombres en el sistema bancario chileno.
A growing number of studies in the field of behavioural science are examining factors that influence financial decisions. This paper reports on the effectiveness of various behavioural interventions that could reasonably be applied by financial services providers to increase women’s access to and usage of financial services.
This tool helps the user develop a business case for the Women’s Market by quantifying the market opportunity and estimating an FSP’s direct financial benefits from strategically targeting the female economy – providing strong groundwork for a presentation to senior management to integrate a Women’s Market program into the FSP’s overall strategy. The Excel-based tool also comes with a PDF guide to help the user understand how to use the resource.
This report is based on information gathered in the GBA’s Women’s Market Analytics Survey — the only collection of global banking data measuring the performance of financial institutions serving the Women’s Market, with 4 years of performance data and over 400 data points per institution. This second edition of the report bears out several trends that emerged in the previous edition, highlighting the strong business opportunity the Women’s Market represents.
Update: A previous version of this report was missing labels on one graph. We have corrected the error in this edition.
New digital technologies are revolutionizing the financial services industry around the world. Africa has been an innovation hub in this area, due to its rapid adoption of mobile communication networks. How might the explosion of fintech platforms and applications be tapped to foster greater financial inclusion, especially for women, who are underserved by traditional banking? This scoping paper from the IDRC and Mastercard explores available evidence on the uptake of fintech in Africa and how it is changing the financial landscape.
Stakeholders need a complete picture of the gap in women’s financial inclusion to be able to close it – and data is critical to this. These tenets reflect the aspirations and commitments of the WFID partnership (comprising the Alliance for Financial Inclusion, Data2X, the Global Banking Alliance for Women, the Inter-American Development Bank, IDB Invest, the International Finance Corporation, the International Monetary Fund, and the World Bank Group) to increasing women’s access to and use of financial services by promoting the collection and use of sex-disaggregated data.
Data is one of the key elements necessary to create inclusive financial systems around the world. With more and improved WFI data, policymakers can design and monitor WFI interventions, and financial service providers can build a business case for targeting women as clients. This strategy document from the Women’s Financial Inclusion Data (WFID) partnership argues that only through a unified and sector-wide approach to the collection, analysis and use of gender data will women’s full financial inclusion be realized.
This World Bank report offers an assessment of the shortfalls and opportunities in financing micro, small and medium enterprises in emerging markets, discovering that the total MSME finance gap for women is estimated to be valued at US$1.7 trillion – over 6 percent of total GDP.
Diana Robino shared how Mastercard is championing women’s economic empowerment and the strong business case and development case for payment solutions for women at the 2017 GBA Summit.
Naomi Ndele shared how KCB Kenya is leveraging technology to address women’s financial inclusion at the 2017 GBA Summit.
Kantar’s research in the UK has revealed striking differences in the approach men and women take to managing their money. This report shows how financial service providers in the country are meeting – or failing to meet – the needs of their female customers.
Building on the 2016 Sustainable Stock Exchange Report on Progress from the United Nations, which highlights five specific targets of the UN Sustainable Development Goals (SDGs) that exchanges are well placed to influence, this report examines the contribution exchanges can make toward SDG target 5.5: ensure women’s full and effective participation and equal opportunities for leadership at all levels of decision making in political, economic, and public life, as well as the gender-specific targets under the other 16 SDGs.
While women and girls have made significant gains in the past decade in terms of education, health, economic participation and political leadership, gender equality has yet to be attained in many critical areas, and at the cost of substantial and unrealized social and market benefits. This report from BNY Mellon and the UN Foundation explores investment opportunities that can help close global gender gaps.
La Comisión Nacional Bancaria y de Valores (CNBV) pone a disposición del público la octava edición del Reporte Nacional de Inclusión Financiera (Reporte o RNIF), el cual brinda un panorama del estado que guarda la inclusión financiera en el país, a partir de la evolución de diversos indicadores. Este Reporte es elaborado por la CNBV en conjunto con el Grupo de Trabajo de Medición del Consejo Nacional de Inclusión Financiera (Conaif). Por primera vez, el Reporte Nacional de Inclusión Financiera incluye un capítulo con perspectiva de género, el cual tiene como objetivo presentar el panorama actual de la inclusión financiera de la mujer en México. La brecha de género en la proporción de hombres y mujeres que tienen al menos un producto financiero disminuyó dos puntos porcentuales de 2012 a 2015.
This is the English version of the Superintendencia de Bancos e Instituciones Financieras of Chile’s 2016 report, “Gender in the Financial System,” intended to give the international community access to the country’s gender-based data on its financial system. (Versión en español)
This case study from the Commonwealth examines an initiative by the Reserve Bank of India (RBI) that has brought about a seismic shift in India’s financial system.
Women are still disproportionately excluded from the formal financial system and make up more than half of the world’s unbanked population. According to the 2014 Global Findex, 58 percent of women had an account compared to 65 percent of men. This gender gap has persisted at 9 percent for developing economies, despite progress to advance financial inclusion. This Guideline Note from AFI explores.
This AFI Financial Inclusion Data Working Group Guideline Note outlines steps to using supply and demand side sex-disaggregated data to close the financial inclusion gender gap based on the experience of AFI member institutions in a range of countries, including: Bangladesh, Burundi, Costa Rica, Chile, Democratic Republic of Congo, Ghana, Haiti, Malaysia, Morocco, Rwanda, Samoa, Senegal, Solomon Islands, Tanzania, Zambia and Zimbabwe.
Este documento del Banco Interamericano de Desarrollo examina los indicadores y métodos de inclusión financiera de varios países latinoamericanos y presenta recomendaciones para los indicadores de la oferta que los reguladores y los encargados de formular políticas deben recopilar y supervisar.
Rosita Najmi, Program Officer at the Gates Foundation, shared research on the size of the market of financially excluded women at the 2016 GBA Summit.
Andrea Cordeiro shared Itaú Unibanco’s strategy to accelerate financial inclusion using data at the 2016 GBA Summit.
Susan Lund of the McKinsey Global Institute shared this presentation on powering inclusive growth in emerging economies at the 2016 GBA Summit.
The World Bank Group’s director of the Global Indicators Group Augusto Lopez-Claros shared these slides on secured transactions systems at the 2016 GBA Summit.
Through the analysis of behavioral data from deep engagements with low-income, economically active women, this report from Omidyar Network includes both rich stories and detailed cash flows over time, offering a more nuanced view of surveyed women’s financial behavior, highlighting key differences from men’s, and uncovering compelling product design recommendations for financial services providers.
Este informe presenta los últimos descubrimientos sobre “Género en el Sistema Financiero” en Chile . (English version)
Esta presentación estuvo a cargo de Superintendente Eric Parrado en la presentación del informe 2016 SBIF .
The second annual FDIP report from the Center for Technology Innovation at Brookings considers 26 countries across four “dimensions” of financial inclusion: country commitment, mobile capacity, regulatory environment, and the adoption of traditional and digital financial services. The report’s findings show continuing progress across the global financial inclusion landscape.
Hasta el momento Chile es el único país en el mundo que ha realizado y publicado
en forma sistemática, durante más de 10 años, datos desagregados por sexo en su sistema financiero. El estudio analiza los motivos que originaron la recolección de datos desagregada por sexo, describe los procesos emprendidos para obtenerlos, destaca sus usos actuales y potenciales y recoge las lecciones aprendidas más importantes para que otros entes reguladores, legisladores y entidades gubernamentales en otras jurisdicciones puedan aprovechar y hacer una réplica de esta exitosa experiencia. (English version)
Chile is the only country in the world that has consistently tracked sex-disaggregated data on its financial system for over 10 years. This study explores why this was done, maps out the processes taken to generate the data, highlights current as well as potential uses of the data, and extracts the most important lessons so that regulators, policymakers and government entities in other jurisdictions can learn from the country’s experience. (Version en español)
This report, in Spanish, presents the latest findings on ‘Gender in the Financial System’ in Chile.
This report from the World Bank Development Research Group, the Better Than Cash Alliance, the Bill & Melinda Gates Foundation and Women’s World Banking, given to the G20 Global Partnership for Financial Inclusion, examines how governments, the private sector and development organizations can bring more women into the global economy through digital financial services.
An alarming 2 billion people around the world still lack access to modern financial services. While the finance gap is most acute in the developing world, communities and businesses across the United States also lack adequate access to finance or have limited financial literacy skills. Published by the U.S. Chamber of Commerce Foundation Corporate Citizenship Center (CCC), Private Sector Leadership Financial Inclusion is a report that identifies several private sector and nonprofit organizations that are making important strides to address this critical finance gap worldwide.
This is the presentation given by Soledad Ovando, Small Business Manager, BancoEstado, during the panel Banking the Unbanked at the 2015 GBA Summit.
This is the presentation given by Chidinma Lawanson, Head, MSME & Agency Banking, Diamond Bank, during the panel Banking the Unbanked at the 2015 GBA Summit.
This is the presentation given by Simla Unal, Marketing Director, TEB, during the panel Very Small Businesses and Start-Ups at the 2015 GBA Summit.