Carolyn McCann

Group Executive, Customer & Corporate Relations, Westpac Group

As Westpac’s Group Executive, Customer & Corporate Relations, a role she began in 2018, McCann recognizes the importance of setting high service standards and quickly resolving customer issues. She’s responsible for management of Westpac Group’s customer resolution and reporting alongside its corporate affairs, communications and sustainability functions. McCann joined Westpac Group in 2013 as General Manager, Corporate Affairs and Sustainability, after spending 13 years with Insurance Australia Group with roles including Group General Manager, Corporate Affairs & Investor Relations. She began her career in consulting and has extensive in-house and consulting experience in financial services.